Repairs & warranty
In case you plan to send us a return-shipment of goods/products we kindly ask you to pre-register the shipment by completing our RMA request form. Please select your country to access the RMA request form.
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For RMS branded products please call +61 (0)3 8544 1200 to discuss RMA needs.
Warranty, Service & Product Support Mors Smitt is committed to providing reliable products, long-term availability, and professional after-sales support. Warranty coverage, repair services, technical support, and product lifecycle management are available only for products purchased through authorized Mors Smitt sales channels and approved distribution partners. Purchasing through official channels ensures access to genuine products, full support services, and the assurance of ongoing supply and service.